To check your balance simply click here.
or
- Go to Account Section
- If you are an existing customer then login else create account with the same email ID from which you had purchased the eSim.
- On the My Account page, you will see a list of all the orders.
- Click the View Balance button against the order number to fetch the balance of your number.
OR
Please mail support@etravelsim.com mentioning your order number, and the support team will provide you with the required details.
Clear and simple: full-speed data each day, then unlimited at a steady speed—resets daily.
Use the quick steps below or search by brand/model. This page helps you verify eSIM support before you buy—reducing activation issues and last‑minute surprises.
All iPhone XR/XS and newer models support eSIM.
Menu names vary by brand (Samsung, Google Pixel, etc.).
EID = eSIM ID. Presence of EID generally confirms eSIM capability.
Don’t see your phone? It may still work—use the checks above to verify eSIM support in your Settings.
For corporate/MDM or carrier‑locked devices, administrators or carriers may disable eSIM.
eTravelSIM works across multiple networks in each covered country. However, your phone must be factory‑unlocked and eSIM‑capable. Coverage and 5G/4G availability vary by network.
Yes—most modern devices support Dual SIM (eSIM + physical SIM). You can keep calls/SMS on your home SIM and use eTravelSIM for data while abroad. Configure default lines in Settings.
Update to the latest OS, restart, and check again. If still missing, your device/region/carrier may have eSIM disabled. Please contact your carrier or device maker.
Last updated: Oct 2025. Information is provided as a guide only. Some regional variants may differ.