No, however, at ETravelSim, we take the security of our customers seriously. To protect our customers from fraudulent activities and maintain a safe shopping environment, we may request additional identity verification for transactions flagged by our payment gateway as suspicious or potentially fraudulent.
If your transaction is marked as such, we kindly ask you to cooperate with our verification process. This may involve asking for valid proof of identity, such as a government-issued ID or passport. Rest assured that all personal information will be handled securely per our privacy policy.
We apologise for any inconvenience this may cause. It is an essential step to ensure the safety and integrity of our services. Thank you for your understanding and cooperation in this regard.
If you have any questions or concerns regarding this process, please don't hesitate to contact our customer support team at support@etravelsim.com.
Clear and simple: full-speed data each day, then unlimited at a steady speed—resets daily.
Use the quick steps below or search by brand/model. This page helps you verify eSIM support before you buy—reducing activation issues and last‑minute surprises.
All iPhone XR/XS and newer models support eSIM.
Menu names vary by brand (Samsung, Google Pixel, etc.).
EID = eSIM ID. Presence of EID generally confirms eSIM capability.
Don’t see your phone? It may still work—use the checks above to verify eSIM support in your Settings.
For corporate/MDM or carrier‑locked devices, administrators or carriers may disable eSIM.
eTravelSIM works across multiple networks in each covered country. However, your phone must be factory‑unlocked and eSIM‑capable. Coverage and 5G/4G availability vary by network.
Yes—most modern devices support Dual SIM (eSIM + physical SIM). You can keep calls/SMS on your home SIM and use eTravelSIM for data while abroad. Configure default lines in Settings.
Update to the latest OS, restart, and check again. If still missing, your device/region/carrier may have eSIM disabled. Please contact your carrier or device maker.
Last updated: Oct 2025. Information is provided as a guide only. Some regional variants may differ.