Round 01ETravelSim wins
1 GB plan
Like for like, 1 GB costs less here and lasts four times longer.* Ubigi wins at 10 GB ($14 to our $15*), which we list below. USA plans.
ETravelSim vs Ubigi
Ubigi alternative · Updated
ETravelSim vs Ubigi
Looking for a Ubigi alternative? Ubigi runs on strong networks; its refund terms, support and the lack of an unlimited USA plan are where travellers get stuck. ETravelSim wins five rounds, Ubigi wins one, one is a tie.
WINS 5 OF 7
plans from$3.50
- 1 GB for 30 days at $3.50, unlimited 7 days $21
- Refund rule published, not void after one megabyte
- Humans on WhatsApp, chat and email, 24/7
- 4.80 from 9,216 verified reviews
Ubigi
plans from$4.00*
- 1 GB for 7 days at $4.00; 10 GB for 30 days at $14*
- No unlimited plan for the USA*
- AI assistant first, then a ticket form*
- 4.1 on Trustpilot*
WINNERETravelSim
Ubigi
1 GB plan$3.50 / 30 d
1 GB plan$4.00 / 7 d*
Unlimited 7 d$21
Unlimited 7 dNone*
SupportWhatsApp 24/7
SupportChatbot + ticket*
Rating4.80 ★
Rating4.1*
4.80★9,216 verified reviews
1M+happy travelers
2M+eSIMs activated
190+countries covered
24/7human support
The quick answer
Four rounds that decide your trip. ETravelSim takes every one.
Round 02ETravelSim wins
Unlimited
4 GB/daythen 1 Mbps, $21 for 7 days
None for USA*25 GB then 2 Mbps, $23 for 7 days
Ubigi states it has no unlimited USA plan; its nearest is 25 GB with a 2 Mbps tail for $23.* Ours is unlimited at $21.
Round 03ETravelSim wins
Support
WhatsApp+ chat + email, 24/7
AI assistant*then a ticket form
Ubigi has no phone line and no WhatsApp; the chatbot comes first and a ticket can take from minutes to days.* Ours is a person, around the clock.
Round 04ETravelSim wins
Rating
4.80vs 4.1*
From 9,216 verified ETravelSim customer reviews. Ubigi: 4.1 on Trustpilot from about 44,000 reviews, with 12% one star.*
Ubigi alternative
Why people search for a Ubigi alternative
Ubigi is run by Transatel, a French operator owned by NTT, and it earns its reputation for network quality and for monthly subscription plans on one eSIM. The reasons travellers look elsewhere are consistent across reviews: a refund policy that is void the moment any data is used, support that starts with a chatbot and ends in a ticket queue, a website and app blocked in Turkey and the UAE, no unlimited plan for the USA, and USA coverage on a single network that leaves out Alaska.*
ETravelSim answers each of those. Refunds follow one published rule: if the eSIM was never installed, full when the fault is ours, minus US$5 when the phone is incompatible or the order was a mistake, within 5 days. Support is a person on WhatsApp, chat and email at any hour. The USA plan runs on a major national 5G network across all 50 states, and buying, installing and topping up work from Turkey, Dubai or anywhere else with Wi-Fi. Unlimited for a week is $21 with 4 GB a day at full speed.
Where Ubigi keeps an advantage is price at 10 GB ($14 to our $15 for 30 days*) and its monthly and yearly subscriptions for people who travel every month. We list both below.
Choose ETravelSim if
You want a human to answer when something goes wrong, a refund rule that does not hinge on a single megabyte, a 1 GB plan that lasts 30 days, an unlimited plan for the USA, or a local number with calls.
Ubigi still suits you if
You travel every month and want a recurring plan on one eSIM, or you need exactly 10 GB in the USA and nothing else.
Full comparison
ETravelSim vs Ubigi, side by side
What matters
Ubigi
Winner
Ubigi
Winner
1 GB plan (USA)
Ubigi: $4.00 for 7 days · $7 for 3 GB, 15 days*
ETravelSim
$3.50 for 30 days$10 for 5 GB, 30 days
10 GB plan (USA, 30 days)
Ubigi: $14 · $32 for 25 GB*
Ubigi
$15$22 for 20 GB
Unlimited (USA)
Ubigi: No unlimited plan for the USA; 25 GB then 2 Mbps for $23 (7 days), 60 GB then 2 Mbps for $62 (30 days)*
ETravelSim
4 GB a day at full speed, then unlimited at 1 Mbps$21 for 7 days · $59 for 30 days
Refunds
Ubigi: Only if no data has been used at all; top ups and annual plans not refundable*
ETravelSim
Refund if the eSIM was never installedFull when the fault is ours, minus US$5 if your phone is incompatible or you ordered by mistake; request within 5 days · Policy
Human support
Ubigi: AI assistant first, ticket form second; no phone, no WhatsApp*
ETravelSim
WhatsApp, live chat and email, 24/7Contact us
Customer rating
Ubigi: 4.1 on Trustpilot from about 44,000 reviews*
ETravelSim
4.80 out of 5From 9,216 verified reviews
Final score: ETravelSim 5, Ubigi 1, 1 tiedPick your destination and you're online in about two minutes.
Choose my plan →
Plans & prices
Where are you flying next?
Our most-booked destinations. Tap one to see every data size and duration.
TR★ 1,713 reviews
Turkey eSIM
from$4.50$6.00
View plans →
US★ 1,402 reviews
USA eSIM
from$3.50
View plans →
EU★ 1,263 reviews
Europe eSIM · 34 countries
from$4.50$6.00
View plans →
AE★ 520 reviews
Dubai / UAE eSIM
from$4.50$5.50
View plans →
GB★ 317 reviews
UK eSIM
from$4.00
View plans →
TH★ 264 reviews
Thailand eSIM
from$8.49$9.49
View plans →
JP★ 102 reviews
Japan eSIM
from$4.50
View plans →
MA★ 249 reviews
Morocco eSIM
from$4.50
View plans →
Unlimited data
Data that never cuts you off
4 GB/day full speedthen unlimited 1 Mbps
Refills every 24 hours. Maps, WhatsApp and rides keep working all day.
Multi-country
One eSIM for the whole trip
Cross borders without buying a new eSIM in every country.
ETravelSim app · iOS & Android
Your trip's data, in your pocket
Prefer an app? Ours does everything the website does, plus a few things that make travel easier.
One-tap installNo QR code to scan
Live usage trackerSee your data in real time
Top up anytimeAdd data in a few taps
24/7 in-app chatPlus WhatsApp and email
APP1010% off your first app order
Switching from Ubigi?
Three steps. About two minutes.
-
1Pick your plan
Choose your destination, data and days on the website or in the app. -
2Install in seconds
Scan the QR code from your email, or tap once in the app. Not sure your phone is ready? Check here. -
3Land connected
Set ETravelSim as your data line. WhatsApp and your home number stay the same.
Real people, 24/7
Stuck at arrivals? Message us on WhatsApp.
Ubigi starts you with a chatbot and a ticket form. Ours is a person on WhatsApp, at any hour.
WhatsApp · +65 9236 1258 Email · support@etravelsim.com Help centre · eSIM troubleshootingLoved by travelers
4.80
from 9,216 verified reviews
1M+travelers connected
2M+eSIMs activated
Before you fly
Helpful eSIM guides
FAQ
ETravelSim vs Ubigi: your questions
Still deciding? A real person will answer on WhatsApp.
Is ETravelSim a good Ubigi alternative?
Yes. ETravelSim beats Ubigi on the 1 GB plan (30 days at $3.50 against 7 days at $4.00*), offers a true unlimited USA plan where Ubigi has none,* publishes a refund rule that does not void after one megabyte, and has humans on WhatsApp. Ubigi is $1 cheaper at 10 GB* and has monthly subscriptions.
Is ETravelSim cheaper than Ubigi?
At 1 GB, yes, and the plan lasts 30 days instead of 7.* At 10 GB for 30 days Ubigi is cheaper, $14 to $15.* For a week of unlimited we are $21; Ubigi has no USA unlimited and its 25 GB plan is $23.*
What is Ubigi's refund policy compared with ETravelSim's?
Ubigi refunds only if no data has been used at all, and excludes top ups and annual plans.* ETravelSim refunds eSIMs that were never installed: in full when the fault is ours, minus US$5 when your phone is incompatible or you ordered by mistake, within 5 days. Policy.
Does Ubigi have WhatsApp support?
No. Ubigi uses an AI assistant and a ticket form, with no phone line.* ETravelSim has humans on WhatsApp, live chat and email around the clock.
Does Ubigi have an unlimited plan for the USA?
No. Ubigi's own FAQ says it does not offer an unlimited USA plan; its 25 GB and 60 GB plans slow to 2 Mbps after the allowance.* ETravelSim's USA unlimited gives 4 GB a day at full speed and then 1 Mbps, for $21 a week.
Can I switch from Ubigi to ETravelSim mid-trip?
Yes. Install the ETravelSim eSIM on Wi-Fi and set it as your mobile data line. The Ubigi profile can stay on the phone or be deleted later.
Can I use hotspot on ETravelSim?
Yes, on every fixed data plan. Choose a fixed plan rather than unlimited if you need to share with a laptop. Ubigi allows hotspot but has ended plans for heavy tethering under its fair use rules.*
Final score · ETravelSim 5, Ubigi 1, 1 tied
Sort your trip's data before you pack your charger.
Plans from $3.50 in 190+ countries. Online in about two minutes.
* Ubigi prices, ratings and features are taken from Ubigi's public listings and independent reviews, checked , and may change.
Ubigi is a trademark of its owner. ETravelSim is not affiliated with Ubigi. Back to ETravelSim home.